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Customer-Support Platform

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Frictionless customer support

Prontodesk helps you to easily prioritize, categorize and assign tickets to agents to provide quick response to inquiries. You can easily automate your repetitive work as canned responses and save time.

Collaborate to solve customer issues quickly

If your customer has issues that cuts across multiple departments, your agents can get all your other teams to work together to solve customers inquiries, faster without redirecting the customer.

Give your team adequate resources

Usually customers want their tickets to be responded to with speed. With Prontodesk’s search-able database, your agents can pull off answers from previous customers’ questions and concerns.

Simple to organize customer support

Easily assign roles to customer support agents that suit your own organizational structure and workflow. Our performance tracking system helps to manage the efficiency of your support team and empower them to grow over time.

App Plans

Details of application plans.

  • Start Up
  • Features of the Start Up plan.
  • Ticket assignment/Responsibility
  • Post internal note.
  • File attachment (5mb maximum).
  • Auto reply.
  • Signup
  • Professional
  • Features of the Professional plan.
  • Ticket assignment/Responsibility.
  • Post internal note.
  • File attachment (10mb maximum).
  • Auto reply.
  • Signup
  • Elite
  • Features of the Elite plan.
  • Ticket assignment/Responsibility.
  • Post internal note.
  • File attachment (19.5mb maximum).
  • Auto reply.
  • Signup

App Pricing

Pricing for each plan.

  • Start Up
  • Pricing for Startup plan.

    Click currency to see pricing
  • Signup
  • Professional
  • Pricing for Professional plan.

    Click currency to see pricing
  • Signup

  • Elite
  • Pricing for Elite plan.

    Click currency to see pricing
  • Signup

Contact Us

ProntoDesk.
Level 39, One Canada Square,
Canary Wharf.
London, E14 5Ab,
UK

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